Description Chase, a leading provider of diverse financial services worldwide is actively seeking a Customer Service Advisor to engage customers knowledgeably, deliver great service and meet the highest standards.
If you are ready to provide exceptional customer service for a global financial leader and motivated to take on tasks and projects that will enhance the customer relationship, then Chase Card Services has a career for you!
JPMorgan Chase & Co. (NYSE: JPM) is a vibrant, healthy financial services firm that is poised for additional growth. Ranked among the "Most Admired Companies" by FORTUNE magazine, JPMorgan Chase manages assets of $2.1 trillion and employs more than 200,000 employees in 60 countries.
We're a recognized leader in investment banking, asset management, private equity, commercial banking, credit cards, and financial services for consumers, small business and commercial banking. We serve millions of consumers in the United States as well as many of the world's most prominent corporations, institutions and government entities through our key brands: J.P. Morgan and Chase.
JPMorgan Chase is a compelling place to work, to grow and to invest for the future. We're an equal opportunity employer, and welcome people of diverse talents and backgrounds. We're proud of the recognition we've received as a top company for our workplace policies and practices.
What will I do? An Advisor's Role: Advisors at Chase partner with our Credit Card customers during calls to build the relationship with the customer, align them to the products they need and ensure business needs are met. This is a role for you if you enjoy interacting with others over the phone, are comfortable building rapport quickly, are self-motivated, passionate about succeeding and demonstrate business maturity.
Requirements
Salary Range: Hourly based on experience. Plus incentive. Schedules: Vary Monday - Sunday between hours of 12PM - 11PM 6 weeks paid training Training Hours: Mon-Fri, 8:00am - 5:00pm Additional 10% Shift Differential for later shifts Training class Start Date: April 5, 2010
You will be required to offer Chase products to every caller. This position offers a base salary, plus incentive bonus based on sales.
These positions are located in the Springfield, Missouri Chase Card Member Site at 303 E Republic Road.
Requirements Candidates that do not demonstrate the minimum skills will not be considered. At least one year customer service and/or call center experience Excellent communication skills, particularly verbal skills Basic computing skills, including mouse usage, keyboard usage, launching programs, window(s) navigation Sales skills Strong interpersonal skills: professional, courteous, friendly, warm, empathic, level-headed and composed Flexible and adaptable to quick changing environment(s) Stable Work history Must be very willing to work in an environment that requires heavy phone-based customer interaction
HOURS Must be able to work full-time work week (40 hours per week), including holidays and at least one weekend day per work-week Must be able to attend Training for 6 weeks, Monday through Friday 8:00am - 5:00pm Training starts on Monday, April 5, 2009.
**ALL SHIFTS INCLUDE ONE WEEKEND DAY PER WEEK. SCHEDULE HOURS WILL BE BETWEEN 12PM - 11PM.
Please apply at www.jpmorganchase.com/careers KEYWORD SEARCH:SpringfieldMO CardSvcs
UPON COMPLETION OF THE APPLICATION, ALL APPLICANTS WILL BE PROMPTED TO TAKE AN ONLINE SKILLS ASSESSMENT. SUCCESSFUL COMPLETION OF THE ASSESSMENT IS REQUIRED TO BE CONSIDERED FOR EMPLOYMENT.
Contact Information
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